How to:
Contact Us with any additional questions you may have.
Have your medicine delivered in a sealed and secured box to:
Specially designed containers are used for medicine requiring temperature control, ensuring the effectiveness of the medicine is maintained.
What is your phone number/fax number?
What are your call centre hours?
What Medical Schemes do you deal with?
Where do you deliver?
Will my medical aid pay for my chronic medication?
Do I need to send you my original prescription?
What do I need to do to get my medicines delivered through Direct Medicines?
How long must I wait before I get my medicines?
How will you handle medicines that need to be refrigerated?
How do I cancel/change a delivery?
What is a Repeat Prescription?
How do I send you my prescription?
Specially designed containers are used for medicine requiring temperature control, ensuring the effectiveness of the medicine is maintained.